Frequently Asked Questions
Fundraising
You will be raising funds for Children's Cancer Institute, the only medical research institute in Australia wholly dedicated to finding a cure for childhood cancer.
Cancer kills more children than any other disease in Australia, around 12 every month, so our research is critical. For those who do survive, two thirds face the prospect of serious long-term health problems, including organ dysfunction, neurocognitive deficits, impaired fertility and secondary cancer.
Everything we do at Children’s Cancer Institute is about helping more kids with cancer not only survive their cancer, but go on to live long, healthy lives. You are directly supporting our research effort to pioneer safer, more targeted treatments for children with cancer.
Find out more about our research here.
Our top fundraising tip is to ask your family and friends to support your challenge to help find a cure for childhood cancer. The best ways to fundraise is to:
- Send emails to friends and family
- Share your fundraising page on social media
You've got this!
Yes, all donations made to this event are tax deductable and the donor will receive an automated email with a tax deductable receipt as soon as they make their donation.
Host an event
How do I get started with hosting a fundraising event?
You can begin your fundraising journey by clicking the "Register" button. This will guide you through the registration process and help you set up your online fundraising page. Once you have registered, Children’s Cancer Institute will receive you page for review and will aim to respond within 48 hours. They will be in touch directly to issue you your Authority to Fundraise. Once you have been sent your Authority to Fundraise, Children’s Cancer Institute will put your fundraising page live so you can start fundraising!
Can I host an event at any time of the year?
Absolutely! You have the flexibility to host your event at a time that works best for you.
What is my dashboard?
Your online fundraising dashboard serves as your personal website, where you can easily manage your fundraising efforts. It's your one-stop-shop for accessing various features on your fundraising page, including:
- Personalising your page with your own story and photos
- Sharing your page on social media
- Sending out emails to collect donations and thank your donors
- Tracking your fundraising and posting updates
- Downloading helpful resources to help with your fundraising efforts
Can I customise my fundraising page with my own story?
Absolutely! Your fundraising page is your canvas. You can personalise it with your unique story, images, and updates to engage your supporters and share your passion for backing brilliant cancer research.
The more you make it your own, and tell people why you’re fundraising, the more compelled people will feel to donate.
To personalise your page click the "Edit My Page" tab, follow the prompts, and save your changes.
How can I promote my event on social media and beyond?
We provide you with easy-to-use tools to share your event on social media platforms and via email. You can also download social media tiles, posters, and invitations from your dashboard to help spread the word.
I forgot my username and password?
No worries. It happens to the best of us. Simply click the login button, and if you've forgotten your details, you'll see a prompt. We'll send you an email with a reminder of your username and a link to reset your password.
How do I receive donations?
Your friends, family and colleagues can contribute directly through your online fundraising page.
How do I handle cash and or cheque donations?
While the easiest way to bank funds is online through your fundraising page, we understand that some supporters may prefer other methods. You can contact us for guidance on processing cash and cheque donations at events@ccia.org.au.
How can I thank my donors for their support?
Your fundraising dashboard allows you to send thank you emails to your donors, or you can simply post a thank you message under their donation.
How do I boost my fundraising efforts?
If you're seeking ideas to boost your fundraising we have a range of social posts and resources to help you success.
In Memory Specific
Are there any costs associated with creating a New In Memory Page?
No, our In Memory Page platform is completely free. We want to provide you with a meaningful way to commemorate the life of your loved one. All you need to do is create an account and follow the prompted steps.
What should I include on my loved one’s In Memory Page?
It’s up to you what you post to your loved one’s In Memory Page. We recommend sharing their full name and story, an image, and any other special details you would like them to be remembered by.
Can I edit the In Memory Page once it’s been published?
Yes, you can edit the copy and imagery shared to your In Memory Page at any time. Simply login to your account here.
What happens to the personal information I supply?
Any personal information you provide when setting up an In Memory Page, such as your name, address, and email, will only be used for that such purpose. Your personal details are kept strictly confidential, and only viewable by you.
How long is the In Memory Page on the website?
The In Memory you create will remain online indefinitely. If you wish to remove it, you can do so by logging into your account or getting in touch with the team at: events@ccia.org.au.
How do the donation payments work?
Any donation made to your loved one’s In Memory will go directly to Children’s Cancer Institute to help support children’s cancer research.
Can I share my loved one’s In Memory Page on social media?
Yes, we encourage you to share your loved one’s In Memory on social media, via email and even text. Invite your friends and family to leave personal messages, share photos or donate In Memory.
